.support-chat-icon {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 60px;
    height: 60px;
    background: linear-gradient(135deg, #48d1cc 0%, #3cb371 100%);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: white;
    font-size: 24px;
    cursor: pointer;
    box-shadow: 0 4px 15px rgba(0,0,0,0.2);
    z-index: 10000;
    transition: all 0.3s ease;
}

.support-chat-icon:hover {
    transform: scale(1.1);
    box-shadow: 0 6px 20px rgba(0,0,0,0.3);
}

.support-chat-window {
    position: fixed;
    bottom: 90px;
    right: 20px;
    width: 400px;
    height: 500px;
    background: white;
    border-radius: 10px;
    box-shadow: 0 5px 25px rgba(0,0,0,0.2);
    display: none;
    flex-direction: column;
    z-index: 10001;
    border: 1px solid #e0e0e0;
}

.support-chat-window.active {
    display: flex;
}

.support-chat-window.minimized {
    height: 40px;
}

.support-chat-window.minimized .support-chat-body {
    display: none;
}

.support-chat-header {
    background: linear-gradient(135deg, #48d1cc 0%, #3cb371 100%);
    color: white;
    padding: 12px 15px;
    border-radius: 10px 10px 0 0;
    display: flex;
    justify-content: space-between;
    align-items: center;
    cursor: move;
    user-select: none;
    flex-shrink: 0;
}

.support-chat-controls {
    display: flex;
    gap: 5px;
}

.support-chat-controls button {
    background: none;
    border: none;
    color: white;
    cursor: pointer;
    padding: 2px 5px;
    border-radius: 3px;
    width: 25px;
    height: 25px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.support-chat-controls button:hover {
    background: rgba(255,255,255,0.2);
}

.support-chat-body {
    flex: 1;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.support-chat-messages {
    flex: 1;
    padding: 15px;
    overflow-y: auto;
    background: #f8f9fa;
    display: flex;
    flex-direction: column;
}

.support-welcome-message {
    background: white;
    padding: 15px;
    border-radius: 10px;
    border-left: 4px solid #48d1cc;
    margin-bottom: 15px;
}

.support-welcome-message p {
    margin: 0;
    color: #333;
    font-size: 14px;
    line-height: 1.4;
}

.support-chat-message {
    margin-bottom: 10px;
    padding: 8px 12px;
    border-radius: 8px;
    max-width: 85%;
    word-wrap: break-word;
    animation: supportFadeIn 0.3s ease;
}

@keyframes supportFadeIn {
    from { opacity: 0; transform: translateY(5px); }
    to { opacity: 1; transform: translateY(0); }
}

.support-chat-message-user {
    background: #48d1cc;
    color: white;
    margin-left: auto;
    margin-right: 0;
}

.support-chat-message-support {
    background: #e9ecef;
    color: #333;
    margin-right: auto;
    margin-left: 0;
    border-left: 3px solid #3cb371;
}

.support-chat-message-time {
    font-size: 11px;
    opacity: 0.7;
    margin-top: 5px;
    text-align: right;
}

.support-chat-message-system {
    background: #fff3cd;
    color: #856404;
    text-align: center;
    font-size: 12px;
    padding: 10px;
    border-radius: 5px;
    margin: 10px 0;
    border-left: 3px solid #ffc107;
    max-width: 100%;
}

.support-chat-message strong {
    font-size: 12px;
    opacity: 0.8;
    display: block;
    margin-bottom: 3px;
}

.support-chat-input-area {
    padding: 15px;
    border-top: 1px solid #e0e0e0;
    background: white;
    flex-shrink: 0;
}

.support-chat-input {
    width: 100%;
    padding: 10px 12px;
    margin-bottom: 8px;
    border: 1px solid #ddd;
    border-radius: 5px;
    font-size: 14px;
    box-sizing: border-box;
    font-family: 'Ubuntu', sans-serif;
}

.support-chat-textarea {
    resize: vertical;
    min-height: 60px;
    width: 100%;
    padding: 10px 12px;
    border: 1px solid #ddd;
    border-radius: 5px;
    font-size: 14px;
    box-sizing: border-box;
    font-family: 'Ubuntu', sans-serif;
    line-height: 1.4;
}

.support-chat-btn {
    padding: 10px 15px;
    border: none;
    border-radius: 5px;
    cursor: pointer;
    font-size: 14px;
    transition: background 0.3s;
    font-family: 'Ubuntu', sans-serif;
    font-weight: 500;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 5px;
}

.support-chat-btn-primary {
    background: #48d1cc;
    color: white;
}

.support-chat-btn-primary:hover {
    background: #3cb371;
}

.support-chat-btn-secondary {
    background: #6c757d;
    color: white;
}

.support-chat-btn-secondary:hover {
    background: #545b62;
}

.support-chat-btn-full {
    width: 100%;
}

.support-chat-ticket-info {
    background: #e7f3ff;
    padding: 10px;
    border-radius: 5px;
    margin-bottom: 10px;
    font-size: 12px;
    color: #0066cc;
    border-left: 4px solid #48d1cc;
}

.support-chat-status-open {
    background: #e7f3ff;
    border-left: 4px solid #48d1cc;
}

.support-chat-status-in-progress {
    background: #fff3cd;
    border-left: 4px solid #ffc107;
}

.support-chat-status-closed {
    background: #f8d7da;
    border-left: 4px solid #dc3545;
}

.support-chat-status-indicator {
    padding: 3px 8px;
    border-radius: 12px;
    font-size: 11px;
    font-weight: bold;
    margin-left: 8px;
}

.support-chat-status-open-indicator {
    background: #48d1cc;
    color: white;
}

.support-chat-status-closed-indicator {
    background: #dc3545;
    color: white;
}

.support-chat-status-progress-indicator {
    background: #ffc107;
    color: black;
}

@media (max-width: 768px) {
    .support-chat-window {
        width: calc(100vw - 40px);
        height: 70vh;
        right: 20px;
        left: 20px;
        bottom: 80px;
    }

    .support-chat-icon {
        bottom: 20px;
        right: 20px;
        width: 50px;
        height: 50px;
        font-size: 20px;
    }

    .support-chat-messages {
        padding: 10px;
    }

    .support-chat-input-area {
        padding: 10px;
    }

    .support-chat-message {
        max-width: 90%;
    }

    .support-chat-btn {
        padding: 12px 15px;
        font-size: 16px;
    }
}

@media (max-width: 480px) {
    .support-chat-window {
        width: calc(100vw - 20px);
        right: 10px;
        left: 10px;
        height: 80vh;
        bottom: 70px;
    }

    .support-chat-header {
        padding: 10px 12px;
    }

    .support-chat-messages {
        padding: 8px;
    }

    .support-chat-message {
        max-width: 95%;
        padding: 6px 10px;
    }
}

.support-chat-messages::-webkit-scrollbar {
    width: 6px;
}

.support-chat-messages::-webkit-scrollbar-track {
    background: #f1f1f1;
    border-radius: 3px;
}

.support-chat-messages::-webkit-scrollbar-thumb {
    background: #c1c1c1;
    border-radius: 3px;
}

.support-chat-messages::-webkit-scrollbar-thumb:hover {
    background: #a8a8a8;
}